TERMS & CONDITIONS
1. Agreement to Terms
These Terms of Service govern your use of the website, services, communications, appointment booking features, and related customer service tools provided by dahab group inc DBA Genesis Auto Repair.
By visiting our website, requesting service, booking an appointment, submitting a form, calling us, texting us, or otherwise communicating with dahab group inc DBA Genesis Auto Repair, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.
2. Description of Services
dahab group inc DBA Genesis Auto Repair is a full-service automotive repair shop in Alvin, Texas. We provide expert diagnostics, maintenance, and comprehensive repairs for domestic and imported vehicles. Our services may include vehicle inspections, repair estimates, routine maintenance, diagnostic testing, mechanical repairs, appointment scheduling, customer follow-up, and related automotive service communications.
We may use GoHighLevel and related service providers to help manage customer information, appointments, forms, email communications, phone calls, voicemail, SMS messages, and customer follow-up.
3. User Responsibilities
When using our website, forms, appointment booking tools, or communication channels, you agree to provide accurate, complete, and current information.
You are responsible for making sure that any contact information you provide, including your phone number and email address, belongs to you or that you have permission to use it. You agree not to submit false information, impersonate another person, misuse our website, or interfere with our services.
You are responsible for reviewing service recommendations, estimates, appointment details, and communications provided by dahab group inc DBA Genesis Auto Repair. Vehicle repair decisions remain your responsibility unless otherwise agreed in writing.
4. Appointment Requests and Communications
Submitting an appointment request does not guarantee that a specific appointment time is confirmed. We may contact you by phone, email, voicemail, or SMS to confirm your appointment, request additional information, provide updates, or discuss your vehicle service needs.
By providing your contact information, you agree that dahab group inc DBA Genesis Auto Repair may contact you regarding your inquiry, appointment, vehicle service, estimate, or related customer service matter. SMS consent is required before we send marketing or automated text messages where required by applicable law.
5. Text Messaging Program Terms
dahab group inc DBA Genesis Auto Repair may send SMS messages to customers and individuals who opt in to receive text messages. These messages may include appointment confirmations, appointment reminders, service updates, repair status updates, estimate follow-ups, customer care messages, missed-call follow-ups, review requests, and other communications related to automotive diagnostics, maintenance, and repair services.
You can cancel the SMS service at any time. Just text “STOP” to the . After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (281) 968-7411.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you.
You will receive appointment-based and service-related messages as needed. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: https://lp.genesisautorepairalvin.com/privacy-policy
6. Accounts
When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.
7. Acceptable Use
You agree not to use our website, forms, communication systems, or services for unlawful, abusive, misleading, fraudulent, or harmful purposes.
You may not attempt to interfere with the security or operation of our website, submit spam or malicious content, collect information from our systems without permission, or use our services in a way that harms dahab group inc DBA Genesis Auto Repair, our customers, our service providers, or any third party.
8. Payments and Billing
Payment terms for automotive services will be provided at the time of service, estimate approval, invoice, or checkout. You agree to pay all approved charges for services, labor, parts, diagnostics, inspections, storage, taxes, fees, or other amounts associated with your vehicle service.
Estimates are provided based on the information available at the time of inspection or diagnosis. Final costs may change if additional issues are discovered, additional parts or labor are required, or if you authorize additional work.
dahab group inc DBA Genesis Auto Repair may require approval before performing certain repairs. We may also require payment before releasing a vehicle, ordering special parts, or completing certain services.
9. Estimates and Service Recommendations
Any estimate, diagnosis, or service recommendation provided by dahab group inc DBA Genesis Auto Repair is based on the condition of the vehicle, the information available at the time, and our professional judgment.
Vehicle issues may change over time or require additional inspection. We do not guarantee that an estimate will identify every current or future issue with a vehicle. You are responsible for deciding whether to approve or decline recommended services.
10. Intellectual Property
All content on our website, including text, logos, graphics, images, service descriptions, layout, and branding, is owned by dahab group inc DBA Genesis Auto Repair or used with permission. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.
You may use our website for personal, non-commercial purposes related to learning about our services, contacting us, or requesting automotive service.
11. Third-Party Platforms and Service Providers
dahab group inc DBA Genesis Auto Repair may use third-party platforms, including GoHighLevel, to manage customer relationships, forms, appointment requests, communications, email, phone calls, voicemail, SMS messaging, and related business operations.
These providers help us operate our business and communicate with customers. Your use of our website or communication tools may involve third-party systems that process information on our behalf. Please review our Privacy Policy for more information about how we collect, use, and protect personal information.
12. Disclaimer
Our website and services are provided in good faith and are intended to help customers learn about dahab group inc DBA Genesis Auto Repair, request service, and communicate with our team.
We do not guarantee that our website will always be available, error-free, secure, or uninterrupted. We do not guarantee that all information on the website is complete, current, or free from errors.
Automotive information on our website is provided for general informational purposes only and should not be treated as a final diagnosis or repair recommendation for your specific vehicle. A proper vehicle inspection may be required before we can provide accurate recommendations.
13. Limitation of Liability
To the fullest extent permitted by law, dahab group inc DBA Genesis Auto Repair will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of our website, communications, or services.
This includes, but is not limited to, lost profits, loss of data, loss of vehicle use, delays, missed communications, website interruptions, carrier issues, or damages related to third-party service providers.
Nothing in these Terms of Service is intended to limit any rights you may have under applicable consumer protection laws.
14. Indemnification
You agree to indemnify and hold harmless dahab group inc DBA Genesis Auto Repair, its owners, employees, contractors, service providers, and representatives from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of our website or services, your violation of these Terms of Service, your submission of false or unauthorized information, or your violation of any law or third-party right.
15. Termination
We may suspend or restrict access to our website, communication tools, or services if we believe a user has violated these Terms of Service, submitted false information, misused our systems, or engaged in unlawful or harmful conduct.
You may stop using our website or services at any time. Certain obligations, including payment obligations, intellectual property protections, disclaimers, limitations of liability, and indemnification terms, will continue after termination where applicable.
16. Governing Law
These Terms of Service are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes related to these terms, our website, or our services will be handled in the appropriate courts located in Texas, unless applicable law requires otherwise.
17. Changes to Terms
dahab group inc DBA Genesis Auto Repair may update these Terms of Service from time to time. Updates will be posted on our website with a new “Last Updated” date. Your continued use of our website, services, or communication channels after changes are posted means you accept the updated terms.
18. Contact Information
If you have questions about these Terms of Service, our services, or our communications, please contact us:
dahab group inc DBA Genesis Auto Repair
2654 S Bypass 35
Alvin, TX 77511
Phone: (281) 968-7411
Email: [email protected]
Website: https://lp.genesisautorepairalvin.com