Privacy Policy
1. Introduction
dahab group inc DBA Genesis Auto Repair respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Genesis Auto Repair collects, uses, stores, and protects information when you visit our website, contact us, schedule an appointment, or communicate with us by phone, email, SMS text message, or other communication methods.
This Privacy Policy applies to dahab group inc DBA Genesis Auto Repair, located at 2654 S Bypass 35, Alvin, TX 77511, and to our website at lp.genesisautorepairalvin.com.
2. What Information Do We Collect?
dahab group inc DBA Genesis Auto Repair may collect personal information that you voluntarily provide when you contact us, request service, book an appointment, submit a form, call our business, or communicate with us.
The information we collect may include:
Name
Email address
Phone number
Mailing address or service-related location information
Vehicle information, such as make, model, year, mileage, symptoms, and repair history shared by you
Appointment details
Service requests and repair-related notes
Communication records, including SMS messages, emails, phone calls, voicemail messages, and form submissions
Payment-related information when applicable, although dahab group inc DBA Genesis Auto Repair does not intentionally store full payment card details through its website
dahab group inc DBA Genesis Auto Repair collects this information to provide automotive diagnostics, maintenance, repair services, customer support, appointment scheduling, service updates, and related communications.
3. How We Collect Information
dahab group inc DBA Genesis Auto Repair may collect information in the following ways:
When you submit a contact form or appointment request through our website
When you call, text, email, or otherwise communicate with us
When you schedule an appointment
When you provide vehicle or service information to our team
When you visit our shop in person
When we communicate with you through our customer relationship management platform, GoHighLevel
dahab group inc DBA Genesis Auto Repair does not sell, rent, or share customer lead data for promotional use. Customer opt-in data is never sold, rented, or shared for marketing purposes.
4. SMS & Communications
dahab group inc DBA Genesis Auto Repair may communicate with customers and leads by SMS text message, phone call, email, voicemail, and other communication methods when a person provides their contact information and opts in to receive communications.
Users may opt in to SMS communications by submitting a website form, requesting an appointment, contacting dahab group inc DBA Genesis Auto Repair by phone or text, providing their phone number during a service inquiry, or otherwise giving permission to receive text messages from dahab group inc DBA Genesis Auto Repair.
SMS messages may include:
Appointment confirmations
Appointment reminders
Service updates
Vehicle repair status updates
Estimate or approval-related communications
Customer support messages
Follow-up messages related to automotive services
Message frequency may vary depending on the customer’s appointment, service request, repair status, or communication needs. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase. Customers may choose not to receive SMS communications and may still contact dahab group inc DBA Genesis Auto Repair by phone or email.
To opt out of SMS messages, reply STOP to any text message from dahab group inc DBA Genesis Auto Repair. After opting out, you may receive a final confirmation message confirming that you have been unsubscribed. To request help, reply HELP or contact dahab group inc DBA Genesis Auto Repair directly at (281) 968-7411 or [email protected].
dahab group inc DBA Genesis Auto Repair does not share SMS consent with affiliates or third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
5. Data Sharing Policy
dahab group inc DBA Genesis Auto Repair does not sell, rent, or share customer lead data for promotional use. dahab group inc DBA Genesis Auto Repair does not share customer information with affiliates or third parties for their marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
dahab group inc DBA Genesis Auto Repair may allow limited access to information only when necessary to operate the business, provide customer support, deliver requested communications, schedule appointments, maintain records, or comply with legal obligations. Any such access is limited to service-related purposes and does not include selling, renting, or sharing SMS opt-in data for marketing.
SMS consent, SMS opt-in records, and mobile information are protected and are not shared with affiliates or third parties for promotional purposes.
6. Cookies & Tracking Technologies
dahab group inc DBA Genesis Auto Repair does not currently use cookies, tracking pixels, or online advertising tracking technologies on lp.genesisautorepairalvin.com.
If dahab group inc DBA Genesis Auto Repair later uses cookies, analytics tools, or tracking technologies, this Privacy Policy may be updated to explain what technologies are used, what information is collected, and how users may manage their choices.
7. Data Security Practices
dahab group inc DBA Genesis Auto Repair takes reasonable administrative, technical, and organizational steps to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.
These practices may include:
Limiting access to customer information to authorized personnel
Using secure business platforms to manage contact and appointment information
Maintaining customer records in systems designed for business communication and service management
Reviewing communication and customer management practices as needed
No method of electronic storage or transmission is completely secure. However, dahab group inc DBA Genesis Auto Repair works to protect customer information using reasonable business practices.
8. Data Retention
dahab group inc DBA Genesis Auto Repair retains customer information for as long as reasonably necessary to provide services, manage customer relationships, maintain service records, comply with business or legal obligations, resolve disputes, and support internal recordkeeping.
Information related to appointments, service history, communications, and repair records may be retained to support future customer service, warranty-related questions, operational needs, or legal compliance.
When information is no longer needed, dahab group inc DBA Genesis Auto Repair may delete, archive, or securely maintain it according to business and legal requirements.
9. Third-Party Services
dahab group inc DBA Genesis Auto Repair uses GoHighLevel as its primary customer relationship management, funnel, automation, appointment, and communications platform.
GoHighLevel acts as a data processor and business platform for dahab group inc DBA Genesis Auto Repair. GoHighLevel may store and process contact data, conversations, website forms, appointment information, automation workflows, SMS communications, email communications, calls, and related business records on behalf of dahab group inc DBA Genesis Auto Repair.
dahab group inc DBA Genesis Auto Repair uses GoHighLevel to help manage:
Customer contacts
Appointment booking
Website form submissions
SMS and email communications
Phone and call-related communications
Customer conversations
Workflow automation
Service follow-up communications
dahab group inc DBA Genesis Auto Repair does not currently use additional third-party tools besides GoHighLevel. Certain telecommunications providers, carriers, aggregators, or messaging service providers may be involved only as necessary to deliver SMS, phone, or communication services. SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.
10. Your Rights & Choices
Customers may request to review, update, correct, or delete certain personal information by contacting dahab group inc DBA Genesis Auto Repair.
Depending on applicable law and the nature of the request, you may have the right to:
Ask what personal information we have about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of SMS communications
Opt out of email communications
Ask questions about how your information is used
dahab group inc DBA Genesis Auto Repair will review requests and respond as required by applicable law and business recordkeeping obligations.
11. Opt-Out Instructions
You may opt out of communications from dahab group inc DBA Genesis Auto Repair at any time.
To opt out of SMS text messages, reply STOP to any message from dahab group inc DBA Genesis Auto Repair.
To request help by SMS, reply HELP.
To opt out of email communications, use the unsubscribe option if available or contact us directly at [email protected].
You may also contact dahab group inc DBA Genesis Auto Repair by phone at (281) 968-7411 to update your communication preferences.
Opting out of marketing or automated communications does not prevent dahab group inc DBA Genesis Auto Repair from contacting you when necessary for active service requests, appointment scheduling, repair updates, transactions, safety issues, or legally required communications.
12. Children’s Information
dahab group inc DBA Genesis Auto Repair does not knowingly collect personal information from children under the age of 13. Our services are intended for vehicle owners, drivers, and adults seeking automotive repair and maintenance services.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
13. Changes to This Policy
dahab group inc DBA Genesis Auto Repair may update this Privacy Policy from time to time to reflect changes in business practices, communication methods, legal requirements, or technology.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted means the updated Privacy Policy applies.
14. Contact Information
If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact dahab group inc DBA Genesis Auto Repair:
dahab group inc DBA Genesis Auto Repair
2654 S Bypass 35
Alvin, TX 77511
Phone: (281) 968-7411
Email: [email protected]
Website: lp.genesisautorepairalvin.com